zanni

Q. I have a question concerning the new veterans’ plate. I have a two letter, two digit passenger plate. Is it possible to request a veterans’ plate on my present plate? I am a veteran; however, I never requested a veterans’ plate because I did not want to give up my present plate.

Q. I applied for a remake veterans plate. I also called DMV in July and they transferred me to the Plate Department. They told me my plate is in but we don’t have the stickers for the Army that goes on the top right hand corner. I also called in August and they still don’t have them in yet. I want to know what is holding them up.

Q. Since they were coming out with a new veteran plate, I requested a remake for my plate back on April 1, 2007. It has been 5 months and I still haven’t got the plate. I’ve been told it is in the plate room but they have to wait and will send out all the postcards at once telling people to pick them up. Why is it taking so long?

A. Good news for everyone who ordered veteran plates online — the branch of service decals are finally in! It took far longer than we expected due to manufacturing issues for those decals. Postcards will begin to go out within the next week to notify customers when to come in and pick up the new plates.

Veteran plates cannot, however, be ordered in the same configuration as a passenger plate. They are issued in the following configurations: 1-letter 1-number; 1-letter 2-number; 1-letter 3-number, and all numbers up to four digits. You must bring in a copy of your DD-214 indicating service and honorable discharge, and a veteran plate will be issued to you for a fee of $31.50.

Motorcycle inspections

Q. Why aren’t the locations for Motorcycle Inspections listed on the DMV site or on the R.I. Inspection link, http://www.riinspection.org/?

—Jake, Scituate

A. Jake, I can’t speak for the riinspection.org link (that Web page is owned by SysTech International), but I can do something about the DMV Web site. Please go to www.dmv.ri.gov and click on Emissions & Inspections, and then go to Inspections. You’ll see a new link on that page for motorcycle inspection stations. I will also forward the information to SysTech, the company that administers Rhode Island’s emissions program, and ask that the list be posted on SysTech’s RI Inspection Web site.

Thanks for the heads up — and for any other readers with suggestions for information they’d like to see on the DMV’s Web site, please let me know via the Providence Journal and I will do my best to make it happen.

Gina Antonucci Zanni, chief of communications for the State Division of Motor Vehicles, has agreed to answer questions of general interest posed by Journal readers about state motor vehicle laws and procedures. To ask a question that would also be of interest to other readers, send a letter to Ask projoCars, Features Department, The Providence Journal, 75 Fountain St., Providence, RI, 02902. You can e-mail your question to projocars@projo.com. Please put “Ask projoCars” in the subject field. Questions or complaints of a specific nature should be posed to the DMV directly and will not be answered in this column.